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Tim AI
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Northwind SupportTim now · people back in a minute
Common questionsWhat are your support hours?How do I reset my password?
Hi, how do I add a teammate to my account? I want a colleague to see the same tickets.
Instant answers…
Lumen BikesOn a call · 02:14
02:14Daniel NgoSales
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Fernway SupportAnna is here · replies in 2 min
Hi, order 4821 says delivered but nothing has arrived.
TimAI
Sorry about that 😕 Delivered usually means the courier scanned it at the door or a safe place, and it turns up within a day. Does the tracking say where it was left, or name a neighbour it went to?
It says left in the porch. We do not have a porch.
TimAI
Reply to Anna…
Paperleaf BooksLumi now · people back in a minute
Order 5518 is going to my old flat. Can you send it to 14 Harbour Lane, Bristol BS1 4QA instead?
Instant answers…
Harbor InsuranceOn a call · 02:14
02:14Ava ChenCustomer SuccessHarbor Insurance
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HelpRabbitLatest news
New feature · 17 Sep 2026

Screen sharing on every call

Anna Mitchell

Anyone on a call can now share their screen from the same window. Open More, tap Share, and it shows up where your camera was. Nothing to install.

  • A tab, a window or the whole screen
  • A customer can share back, so you see what they see
👍12😄3❤️81 comment
  • J
    You17 Sep 2026

    Does the customer need to allow anything first?

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